Privacy Policy

Privacy Policy

This Privacy Policy explains how Contracts.si, DBA Network Package, operating in North Carolina, handles information for the Contracts.si service.

Information We Collect

We may collect account details such as name, email, company, password hash, plan, usage counts, saved records, saved searches, notes, and billing identifiers. Payment card details are handled by Stripe and are not stored by Contracts.si.

Public Data

The service stores and processes public contract, award, filing, and press-context data from approved public sources. Public-source records may include agency names, awardee names, award amounts, dates, descriptions, classification codes, and source links.

How We Use Information

We use information to operate accounts, provide search and AI-assisted workflows, enforce plan limits, process subscriptions, improve the product, prevent abuse, and maintain security.

Service Providers

We may use service providers such as hosting providers, Stripe for billing, OpenAI for AI features, and public data APIs. These providers process information only as needed to deliver the service.

Security

We use reasonable technical and organizational safeguards, including password hashing, HTTPS in production, access controls, and restricted storage of sensitive configuration values. No system can be guaranteed completely secure.

Retention

We retain account, billing, usage, and saved-workflow information as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain records. Public data may be refreshed or removed according to product retention rules.

Your Choices

You may cancel your subscription, update account details, or request account deletion by contacting support. Some records may be retained where required for legal, security, billing, or audit purposes.

Children

The service is intended for business users and is not directed to children under 13.